Returns & Refunds

Our Returns Policy

We want you to love your Glova products. If you're not completely satisfied, we offer a 30-day hassle-free return policy from the date of delivery.

Eligibility

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Items that have been used or damaged after delivery are not eligible for a return.

How to Request a Return

To start a return, please contact us at support@glovaskintech.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned once opened: facial devices that have been used, accessories, and any items marked as final sale.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at support@glovaskintech.com and we'll make it right.